It is undoubtedly his studies at the Ecole hôtelière de Lausanne which are at the origin of this quest for excellence in service, and also his passion for wines and local products. And above all, it is the people behind the products who inspire this “epicurean-curious”. Hervé likes to travel around Switzerland to meet his partners, with the sole aim of unearthing the hidden treasures of our Swiss region.

His extensive expertise in the field of wine and local products has earned him the privilege of becoming a judge in several national and international competitions.

With his customers, Hervé is keen to understand their real needs in order to offer them THE gift that will make the difference.

Since the creation of the company, Hervé has wanted to collaborate with social institutions for the packaging of gift boxes. This approach is at the heart of SWISS GIFT SELECTION SA’s approach.

Also holding a federal marketing technician certificate, Hervé combines creativity and responsiveness. Always active, he shares his passion by teaching marketing at Changins, a nationally recognized skills center for training in the vineyard and wine professions.

What excites me about my job

I have been lucky enough to make a living from my passion since the creation of the company in 2011! What nourishes me are human relationships. My customers, most of whom have been loyal for years, have become friends because we share the same values. That has no price!

The ingredients for a good gift

We make a point of listening to our customers and asking them the right questions in order to offer them a tailor-made gift that will spark smiles. We must also be responsive and solution-oriented in order to live up to our promise. I love saying “there are no problems, only solutions!”.

Describe your best gift experience

What I like best about my job is when my clients spontaneously give me feedback about their own clients receiving their gift, without me asking them. It's so gratifying that it pushes us to always find new ideas to continue to amaze our customers, and our customers' customers :-

Her career took a turn about ten years ago when she met Hervé Badan, who was then looking to develop his company's sales prospecting. What was initially meant to be a one-off collaboration gradually transformed into a long-term professional adventure.

Over the years, Delphine has supported the company's evolution, from SWISS WINE SELECTION SA to SWISS GIFT SELECTION SA. She discovered a world that allows her to combine her love of human contact, her sense of service, and her curiosity for Swiss products. Growing with the company, she developed new skills while actively participating in expanding the offering and developing customer relationships.

Today, she is the first point of contact for companies discovering SWISS GIFT SELECTION SA. Her role is to understand each client's expectations, guide them through their thinking, and help them transform an intention into a meaningful gift experience.

MEET Delphine

What do you like most about SWISS GIFT SELECTION SA?

What I particularly like is our ability to surprise. Many people still imagine that Swiss products are necessarily very traditional. However, our artisans and producers are constantly innovating. They create new flavors, revisit classics, and follow market trends. We are fortunate to be able to offer gifts that are authentic, local, and decidedly contemporary. Seeing our clients discover this richness and be surprised by our proposals is extremely rewarding.

What do you like most about your daily work?

I enjoy guiding clients from the very first exchanges and helping them build their project. Each company has its own history, objectives, and constraints. Our role is to listen, understand, and sometimes even bring different stakeholders together around a common vision. What gives me the most satisfaction are the positive feedbacks we receive after the gifts are distributed. When recipients are touched and our clients tell us about their reactions, we know we have achieved our goal.

In your opinion, what makes a corporate gift successful?

A successful gift is one that perfectly meets expectations while going beyond what was initially imagined. It must obviously be consistent with the message the company wishes to convey, but it must also create surprise. When the client tells us: "It's even better than I hoped," then we have succeeded in our mission.

SWISS GIFT SELECTION SA in one sentence?

A company that has grown without ever losing its DNA, where behind every box are artisans, producers, workshops, and human stories, serving experiences that reflect our clients' values.

Delphine joined the SWISS GIFT SELECTION SA team because she was convinced by Hervé's approach to work and the quality of the products he offers. She shares her professionalism and her constant concern for customer satisfaction.

An epicurean at heart, Delphine is always driven by her gourmet curiosity. She loves exploring new combinations of local products and is delighted every day to be able to offer you tailor-made offers, perfectly in line with your expectations, and even to “disappoint you in a good way”, as we say at home. But what fulfills her most in her role is the opportunity to build quality relationships with each client. For Delphine, it's not just about business transactions, but about authentic connections that are created over time.

Outside of her work, Delphine has always had a keen interest in volunteering and social engagement. This allowed him to contribute modestly to causes that are close to his heart: childhood, integration and the environment. Delphine is a friendly woman who cherishes moments of sharing. She particularly enjoys relaxing around a good glass of wine in the company of friends in the spontaneity of the moment. For her, opening a bottle is much more than a simple gesture, it is an invitation to celebrate life and the present moment.

What excites me about my job

What excites me is finding creative solutions to satisfy my customers, remaining open to developments, and following and understanding changes in consumption patterns.

I like to show empathy by identifying the emotional needs of my clients while respecting their constraints.

Persevering and showing tenacity to overcome obstacles are my leitmotifs.

And finally, receiving positive experiences from my clients, seeing them come back and recommend me represents for me great recognition of my work.

The ingredients for a good gift

For me, a good gift is based on a balance of key ingredients:

• Quality: opt for quality, local, artisanal products. By choosing products that have an identity and a story to tell, you will transmit emotions, values ​​and heritage.
• Personalization: adding a personal touch like a greeting card or an engraving will make your gift more meaningful.
• A beautiful presentation: careful and aesthetic packaging will be the first mark of intention of your gift and will enhance its contents.
• Surprise: original, innovative or exclusive products will arouse curiosity and a wow effect when you receive your gift.
• Relevance: the gift must correspond to the interests, hobbies or needs of the person. A practical, useful and meaningful gift will have an immediate and daily impact.

By combining these elements, you can create a memorable and meaningful gift for the person you are giving it to

Describe your best gift experience

When I returned to the office after my maternity leave, my colleagues had prepared a moving surprise for me. They had decorated my workspace with welcome messages. They offered me a relaxation box including scented candles, essential oils and a meditation cushion, explaining to me that it was to help me find moments of calm and relaxation, both at work and at home. .

They had also prepared a collaborative table where each had written a personal anecdote about being a young parent or given a tip for balancing professional and family life. It was an incredibly thoughtful gift that helped me smoothly reintegrate into the professional world